With a customized webshop, the HAVER & BOECKER Machinery Division and BEHN + BATES provide easy access to high-quality original spare parts around the clock. By integrating customer-specific machine information, this innovative platform offers a user-friendly and efficient way of clearly identifying the required spare parts and ordering them online with just a few clicks.
Individually tailored to customers
The webshop is set up exclusively for each customer by storing customer and project-related information such as the technical documentation and exploded drawings of the packing machine on the platform. It gives customers access to key data on the previous scope of delivery from HAVER & BOECKER and BEHN + BATES. This information can be accessed and used digitally at any time.
The bidirectional link between parts list and drawing simplifies parts identification. This unique function gives users the certainty that they are always selecting the right spare parts. A precise selection of spare parts prevents incorrect purchases and minimizes delays during repairs or even downtimes.
Full transparency
The webshop provides reliable information on spare parts availability, thus enabling precise scheduling. Up-to-date price information facilitates budget planning and speeds up the ordering process.
“With our webshop, we not only offer an innovative and customized solution for ordering spare parts around the clock, but also the certainty of receiving OEM quality,” says André Drinkuth, Spare Parts Sales Manager at HAVER & BOECKER. “We make the purchasing process as simple and efficient as possible for our customers - user-friendliness is an absolute priority for us,” adds Marvin Bussmann, responsible Product Manager for the webshop.
The personalized webshop service is available for every customer of HAVER & BOECKER and BEHN + BATES. The packing machine manufacturer is currently offering its customers an exclusive discount of 3% on all orders placed via the webshop. To have their personal webshop access set up at short notice or to obtain further information, interested parties can contact André Drinkuth directly at webshop@haverboecker.com.